Grievance redressal

Not happy? Tell us.

If something about Arkaayu, or the way we handle your personal data, isn't right, our Grievance Officer will look into it.

How to raise a grievance

  1. Email grievance@arkaayu.com with your name, the email you use for Arkaayu, and what went wrong.
  2. We acknowledge it within 24 hours on working days.
  3. We aim to resolve it within 15 days, and in every case within the time allowed under the Digital Personal Data Protection Act, 2023 and its Rules.

If you're still not satisfied

You may complain to the Data Protection Board of India after you have used our grievance process. For consumer complaints you may also approach the National Consumer Helpline.

Grievance Officer

Aryan Tyagi
grievance@arkaayu.com
+91 70602 50784

Healaxy Software India Private Limited
B-008, DLF Kings Court, W Block
Greater Kailash Part-2, New Delhi 110048